Terms & Conditions

Last updated: 16 July 2026

Welcome to YAMESSI. These Terms & Conditions (the "Terms") set out the rules for using our website and the terms on which we sell our products to you. Please read them carefully before placing an order. By using our website or placing an order, you agree to these Terms.

1. About us & scope of these Terms

This website, yamessi.com (the "Website"), and the YAMESSI brand are operated from Portugal (European Union) by:

• Legal name: Ladislau Paulo Andrade
• Legal form: Sole trader (Empresário em Nome Individual)
• Tax number (NIF): 235792691
• Registered address: Rua Alves Redol n.º 13, 3.º D, 2855-228 Corroios, Portugal
• Contact email: [email protected]
• Phone / WhatsApp: +351 939 681 489

In these Terms, "YAMESSI", "we", "us" and "our" refer to the operator identified above. "You" and "your" refer to the person using the Website or placing an order.

These Terms apply to your use of the Website and to every order you place with us. They should be read together with our Privacy Policy, Shipping & Returns policy and Cookie Policy, which form part of your agreement with us. If you do not agree with these Terms, please do not use the Website or place an order.

2. Definitions

• "Consumer" — a natural person acting for purposes outside their trade, business, craft or profession.
• "Products" — the clothing and related items offered for sale on the Website, printed to order.
• "POD" (print-on-demand) — Products manufactured individually only after your order is placed.
• "Order" — your request to purchase one or more Products through the Website.
• "Contract" — the legally binding sales contract between you and us, formed as described in section 6.
• "POD partner" — our third-party print-on-demand and fulfilment provider, Printful, which prints and ships the Products.
• "Payment" — payment made by you, in euros, by MB WAY or SEPA bank transfer, from your own bank to the account we indicate at the end of checkout.

3. Eligibility

To place an order you must be at least 18 years old and able to enter into a legally binding contract. If you are under 18, you may only use the Website and place an order with the involvement and consent of a parent or legal guardian, who takes responsibility for the order and for compliance with these Terms. By placing an order you confirm that you meet these requirements and that the information you provide is accurate and complete.

4. The Products — made to order

Our Products are print-on-demand: each item is individually printed and made for you only after you order, by our POD partner. Because of this made-to-order nature, please note:

• Natural variation. Small differences in print placement, print size, colour saturation and garment measurements are normal and are not defects. Each item is effectively unique.
• On-screen colours. The colours you see depend on your screen, device and settings. Actual colours may differ slightly from what is shown on the Website.
• Measurements. Size charts are provided as a guide; minor tolerances apply. Please check the size guide before ordering.
• Availability. Because items are made to order, we describe designs rather than fixed stock. If a design becomes unavailable after you order, we will contact you and offer a suitable alternative or a full refund.

We take care to describe and picture our Products accurately, but images and mockups are illustrative.

5. Prices & currency

Prices are shown on the Website and are the price of record in euros (EUR). Any amount shown in US dollars (USD) or another currency is provided only as an indicative convenience and is not binding; your Contract and any charge are in EUR (subject to your bank's or payment method's own conversion where you pay in another currency).

• Prices include VAT where applicable. Where required, taxes are shown or added at checkout.
• Shipping costs, and any applicable import duties or taxes for international orders, are additional and are addressed in our Shipping & Returns policy.
• Obvious pricing errors. Despite our best efforts, a Product may occasionally be mispriced due to an obvious and unmistakable error. If the correct price is higher than the price stated at checkout, we may, before dispatch, contact you to ask whether you wish to proceed at the correct price or cancel. If we cannot reach you, we may treat the Order as cancelled and refund any amount paid. We will never rely on this clause where the price could reasonably have been understood as correct.

6. Orders & when the Contract is formed

The display of Products on the Website is an invitation to treat, not a binding offer. When you place an Order, you make an offer to buy the Products. We will send you an acknowledgement email confirming that we have received your Order — this acknowledgement does not by itself form a Contract.

The Contract is formed only when we accept your Order, which happens when we send you a dispatch confirmation (or otherwise confirm that your Order has been accepted and sent for production). We may decline or cancel an Order before that point — for example, if a Product is unavailable, if there is a pricing or description error, if payment is not authorised, or if we reasonably suspect fraud or a breach of these Terms. If we cancel an Order you have paid for, we will refund you in full.

7. Payment

We currently accept MB WAY and SEPA bank transfer, always in euros (EUR). No card details are entered on this Website: after you place your Order we show you the exact amount, our MB WAY number or IBAN, and your order reference, and you make the payment yourself from your own banking app.

• Payment in advance. Because every item is printed to order, payment is made in full before production starts. Your Order is reserved but not produced until the payment reaches us.
• Order reference. Please include the reference we give you. Without it a payment can take considerably longer to match to your Order.
• Time limit. If we do not receive the payment within 24 hours, your Order may be released and you will need to place it again. Nothing is charged to you in that case.
• Confirmation. We confirm receipt by email. MB WAY payments normally arrive within minutes; a SEPA transfer usually takes 1–2 business days.
• By making a payment you confirm that the account used is yours or that you are authorised to use it.
• Wrong amounts, duplicate payments or payments we cannot identify are refunded to the originating account.
• We never ask for your card number, bank password or authentication codes — by email, WhatsApp or any other channel. If someone asks you for those in our name, it is not us.

8. Shipping & delivery

Products are printed and shipped by our POD partner and delivered worldwide. Production and delivery times, shipping costs, tracking, and information about customs duties and taxes for international orders are set out in our Shipping & Returns policy, which forms part of these Terms.

Delivery time estimates are estimates only and combine production plus transit. Risk of loss or damage to the Products passes to you when you (or a person you nominate, other than the carrier) take physical possession of them. If your order arrives damaged or does not arrive, please contact us at [email protected] and see sections 9 and 10 below.

9. Right of withdrawal — cancellations & returns

As a consumer in the EU, you generally have the right to withdraw from your purchase within 14 days without giving any reason, under Directive 2011/83/EU as implemented in Portugal. The 14-day period runs from the day you (or a nominated third party) receive the goods (or the last item, for multi-item orders).

To exercise this right, tell us clearly of your decision within the period — for example by emailing [email protected] — and return the goods. On valid withdrawal we refund the payments received from you, including standard delivery, without undue delay and within the legal time limits, using the same means of payment you used.

The full step-by-step return procedure, conditions and timings are set out in our Shipping & Returns policy.

10. Legal guarantee — defective or non-conforming goods

Separately from the withdrawal right above, you benefit from the legal guarantee of conformity under Directive (EU) 2019/771 as implemented in Portuguese law. This means the Products must match their description, be fit for their purpose and be of the expected quality.

• In Portugal, the legal guarantee for movable consumer goods is three (3) years.
• If a Product is faulty, damaged on arrival, or not as described, you are entitled to remedies which may include repair, replacement, a price reduction or a refund, in line with the law and at no cost to you for the return of a non-conforming item.
• These statutory rights are free of charge and are additional to, and independent of, the 14-day withdrawal right and any commercial guarantee we may offer.

To make a claim, contact [email protected] with your order number and, where possible, a photo of the issue, and we will put it right.

11. Intellectual property & fan / tribute disclaimer

The YAMESSI name, logo, wordmark, original artwork, website design, text and photographs are owned by us or used under licence, and are protected by intellectual property law. You may not copy, reproduce, resell or exploit them without our permission, except as allowed by law.

12. Acceptable use of the Website

You agree to use the Website lawfully and not to:

• use it in any way that breaches applicable law or infringes anyone's rights;
• attempt to gain unauthorised access to, interfere with, damage or disrupt the Website, its servers or connected systems;
• introduce viruses, malware or other harmful material;
• scrape, copy or reuse Website content beyond normal personal browsing;
• submit false, fraudulent or misleading information, including in orders or payments.

We may suspend or restrict access to the Website if you breach these Terms.

13. Disclaimers & limitation of liability

The Website is provided on a reasonable-efforts basis. We do not warrant that it will always be available, uninterrupted or error-free.

To the maximum extent permitted by law, we exclude liability for indirect, incidental, special or consequential losses, and for loss of profit, revenue, data or goodwill arising out of or in connection with the Website or the Products. Where we are liable for a Product, our total liability will not exceed the price you paid for that Product, so far as the law allows.

14. Indemnity

If you use the Website in the course of a business (i.e. not as a consumer), you agree to indemnify us against reasonable losses, claims and costs we incur arising from your breach of these Terms or your misuse of the Website. This section does not apply to consumers and does not affect consumers' statutory rights.

15. Force majeure

We are not responsible for delay or failure to perform our obligations caused by events beyond our reasonable control — such as natural disasters, extreme weather, epidemics, war, civil unrest, strikes, failures of carriers or suppliers (including our POD partner), utility or internet outages, or acts of public authorities. If such an event occurs, we will let you know and, where a significant delay results, you may cancel the affected Order for a full refund.

16. Governing law & dispute resolution

These Terms and any Contract are governed by Portuguese law. As a consumer, you also benefit from the mandatory protections of the law of your country of residence in the EU, and you may bring proceedings in the courts of your place of residence.

We hope to resolve any problem directly — please contact [email protected] first. If we cannot resolve it, the following out-of-court options are available to you as a consumer:

• EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr — an official EU platform for resolving online purchase disputes out of court.
• Portuguese Alternative Dispute Resolution (ADR) / consumer arbitration: you may refer a dispute to a competent Portuguese consumer dispute resolution and arbitration entity (Centros de Arbitragem de Conflitos de Consumo). We will inform you of the entity competent for your case on request.
• Complaints book (Livro de Reclamações): in line with Portuguese consumer law, an electronic complaints book is available, and the Directorate-General for Consumer Affairs (Direção-Geral do Consumidor, DGC) oversees consumer protection. You may submit a complaint via the electronic complaints book at www.livroreclamacoes.pt.

17. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in our Products, our processes or the law. The version that applies to your Order is the one in force when you place it. We will post the current version on this page with an updated "Last updated" date. Continued use of the Website after a change means you accept the updated Terms for future orders.

18. Severability & entire agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions stay in full effect, and the invalid provision will be applied to the fullest extent permitted by law. These Terms, together with our Privacy Policy, Shipping & Returns policy and Cookie Policy, make up the entire agreement between you and us regarding your use of the Website and your purchases, and supersede any prior understandings. This does not exclude liability for fraudulent misrepresentation.

19. How to contact us

For any question, order issue, return, guarantee claim, or intellectual property / takedown concern, contact us at:

• Email: [email protected]
• Phone / WhatsApp: +351 939 681 489
• Trading as: YAMESSI
• Operator: Ladislau Paulo Andrade · Sole trader (Empresário em Nome Individual) · NIF 235792691 · Rua Alves Redol n.º 13, 3.º D, 2855-228 Corroios, Portugal

We aim to reply to every message. Thank you for supporting an independent project — back to the shop.